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We are National Debtline - and we can help


We're a registered charity providing free, impartial, expert debt advice to more than 100,000 people each year. We've been helping people manage their debts for over 30 years.

Call our advisers today

Call free: 0808 808 4000

The adviser was sympathetic and understanding, thank you. This changed my life

National Debtline caller 2023

National Debtline caller 2023

You gave clear advice and treated me with compassion. I can't thank you enough

National Debtline caller 2023

National Debtline caller 2023

I'm so glad I called, you gave me the knowledge I needed to speak with my creditors

National Debtline caller 2023

National Debtline caller 2023

You were incredibly helpful and knowledgeable, patient and understanding

National Debtline caller 2023

National Debtline caller 2023

National Debtline have really helped me out of a dark place in my life.

National Debtline caller 2023

National Debtline caller 2023

What to expect when you call us

  • You will come straight through to one of our expert debt advisers, based in Birmingham
  • We will help you take the key step of doing a budget so we can find solutions tailored to your situation
  • We will answer any immediate questions you have and together we'll make a plan to sort your debts in the longer term

Three steps to helping you take control of your debt

1. Be clear on how your money is spent
We can help you complete a budget, which is the best way to start dealing with your debts
2. Get the most out of the money you have
We can help you better understand how to maximise your income
3. Finding the right solution for you
We can then explain the different options, and find the best way for you to deal with debts
Everyone has a
different situation.
If you're struggling
with debt, call us
today, for free,
impartial debt advice.

Call us now

  • Sometimes speaking to someone is what you need. You can call us free on 0808 808 4000.
  • Our expert advisers are waiting to speak to you anytime between Monday to Friday 9am-8pm and on Saturday 9:30am-1pm.

Dealing with your debts can give you a fresh start


Visiting our website is an important first step dealing with your finances.

Around 19 million people in the UK could benefit from debt advice. Often it may seem difficult to deal with and we know that it can sometimes feel overwhelming.

Our advisers are trained to find the best solutions for everyone so call us today.


  • If you just have a one-off question, or need emergency advice, you can chat live with our advisers between Monday to Friday 9am-8pm and on Saturdays 9.30am-1pm.
  • You will get to chat with a specialist debt adviser and will be given a copy of the chat, so you can go back to it later.
Chat with us

Digital Advice Tool

  • Or if you prefer to do things online, our Digital Advice Tool is available 24/7.
  • We'll give you tailored advice about dealing with your debts. And you can still decide to call us for advice - if you do, our advisers will see all the information you have already entered online.
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Getting extra help if you need it

Emergency situations

Get advice straightaway if you are at immediate risk of losing your home, essential services or goods, such as your car. Read more about emergency debt advice if our phone and webchat services aren’t open.

Sharing your information

If you have a personal, health or other issue that makes it harder to manage your finances, please tell us. What you share helps us provide the best service for you, and the information is confidential. 

Need extra support?

We work with Citizens Advice and Mental Health and Money Advice so that we can offer telephone casework in some circumstances. Caseworkers can act on your behalf. We also refer to other organisations who can give further help. Read more about getting extra support.