Online personal debt advice
My Money Steps is our 24-hour, free, online debt advice tool. My Money Steps will give you a personalised action plan setting out practical steps to deal with your debts. It will also help you manage your finances in the future. All you need to do is spare 20 minutes to answer a series of questions about your finances.
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Webchat for debt advice
If you need advice whilst browsing our website, you can chat with one of our online specialist debt advisers.
Monday - Friday 9am- 8pm
Saturday 9:30am - 1pm
Webchat for advice
Email for debt advice
If you are not sure where to start, or if you think you need some extra help to deal with your debts, you can send an email enquiry to a debt adviser.
If you send us an email using our online form, a debt adviser will aim to respond within 48 hours.
Email us for advice
Call us for debt advice
Our debt advisers are ready to help you deal with your debt. They will talk you through your problems and help you to move forward. For safety reasons, we cannot advise you if you are driving, even if you are using a hands-free device.
Call 0808 808 4000