I am writing to you about my with the above account number and the breakdown of the fees that you have sent me.
Under The Taking Control of Goods (Fees) Regulations 2014, the amount you should have charged me was £.
I am making a formal complaint that you have overcharged me by £. If you think that my calculation is incorrect, please explain why. Otherwise, please by .
Unless you can explain why you think that my calculation is incorrect, or you refund/remove the fees that have been incorrectly added, I will take this complaint to the .
I am sending a copy of this letter to .
I look forward to hearing from you.