Dear Sir/Madam
Account No:
Further to your recent , I am writing because I think your behaviour towards me in trying to collect the debt is unreasonable and could be considered to be harassment.
I have been advised that, under the Financial Conduct Authority's Consumer Credit sourcebook, it is an unfair and improper business practice to:
.
Please stop trying to recover the debt in this manner. In future, please only contact me by letter and stop the behaviour I have outlined above.
If you ignore this request or do not change your behaviour, I will make a formal complaint to the following body: .
Yours faithfully