Type of supply:
I am writing to you because I am unable to keep paying my agreed repayments.
I understand that I owe:
£ for my electricity;
£ for my gas.
The current repayment arrangement of £ is difficult for me to meet and I would like to negotiate a more affordable payment.
Ofgem requires energy suppliers to consider customers’ circumstances and ability to pay when agreeing a debt-repayment plan.
I ask you to agree a new repayment amount of £.
I enclose a copy of my budget summary which shows this is all I can afford.
Please reply to this letter in writing within 10 working days, confirming my new repayment rate, including any other information you feel would be relevant or helpful to me (for example, trust fund information, energy efficiency information and so on).
I look forward to hearing from you.