Sample letter

Tell a bailiff that you are vulnerable (joint names)

​Use this letter to tell a bailiff that you are vulnerable and ask them to return the debt to your creditor. You can find information about how to use this letter in our fact sheet Complaining about a private bailiff.

Letter in sole names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

21 September 2020

Dear Sir/Madam

Account No:

You have contacted us regarding the account with the above reference number, which you claim we owe to because of .

You have stated that you will be to try to take control of our goods unless we pay the full amount of £ straight away.

I believe that my family is in a ‘vulnerable situation’ according to 'Taking Control of Goods: National Standards'.

We ask you not to visit because this would cause us distress and anxiety. Instead, please ask to take the debt back and accept payments of £.

Please confirm in writing that you have agreed to our request and state what action you have taken.

We are sending a copy of this letter to .

We look forward to hearing from you.

Yours faithfully