Sample letter

Token payment or no offer of payment (sole name)

​Use this letter to ask your creditors to accept a token payment or no payment on your debts. You can find information about how to use this letter in our fact sheet Review your offers to creditors.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

7 August 2020

Dear Sir/Madam

Account No:

I am writing to tell you that I am getting advice from National Debtline on dealing with my financial situation and choosing the right debt solution for me.

Since making the above agreement with you, my circumstances have changed. I cannot now afford to make the agreed monthly payments for the following reasons.

I enclose a budget summary which shows my total income, and my total outgoings. As you can see, I have no money left to make offers of payment to my creditors.

Because of my circumstances, please agree to If you are adding interest or other charges to the account, I would be grateful if you freeze these so that the debt does not increase.

If my circumstances improve, I will contact you again.

Please send a to make it easier to pay you.

I look forward to hearing from you as soon as possible.

(Please note, all further correspondence should be addressed to me. National Debtline are a self-help agency and are not acting as my representative).

Yours faithfully