Sample letter

Ask your mortgage lender to write off your debt SCOTLAND (joint names)

Use this letter to ask your mortgage lender to consider writing off the debt.​ You can find information about how to use this letter in our fact sheet Mortgage shortfalls.

Letter in sole names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

23 September 2020

Dear Sir/Madam

Account No:

Further to our recent , we enclose a copy of our budget sheet which gives details of our present financial circumstances.

As you can see, our outgoings are more than our income and we are experiencing extreme financial hardship.

Please would you consider writing off the outstanding debt owing? We have always taken our financial responsibilities very seriously but unfortunately our circumstances are so bad that we cannot realistically maintain payments of any kind. We understand that under the ‘FCA Mortgages and Home Finance: Conduct of Business sourcebook (MCOB)’ a lender is not required to recover a mortgage shortfall debt where it is considered unviable to do so. Please take the following special information into account when making your decision.

As you can see our situation is very unlikely to improve in the future. Our continued high debt level may also have a serious effect on our physical and mental wellbeing.

We look forward to hearing from you.

Yours faithfully