Sample letter

Information about instalments still to pay under a credit agreement SCOTLAND (joint names)

​Use this letter if you want a statement of your account showing what you still have to pay on your credit agreement. You cannot make this request for information about open-ended credit agreements, such as a credit or store card. You can find information about how to use this letter in our fact sheet Credit agreements - getting information.

Letter in sole names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

21 September 2020

Dear Sir/Madam Account No: We would be grateful if you would send us a statement of the above account. We understand that under the Consumer Credit Act 1974 (section 77b), we are entitled to receive a statement of account, showing details of the instalment payments that we still have to pay and any arrears. We understand there is no charge for sending us this information. We understand a statement of account should be supplied as soon as is reasonably possible. We look forward to hearing from you. Yours faithfully