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Sample Letter

Full and final settlement offer (sole name)

Use this letter to help you negotiate a full and final settlement offer with a creditor.  This is a type of offer where you ask the creditor to accept part of the amount you owe and write off the rest. You can find information about how to use this letter in our fact sheet Full and final settlement offers.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
  • Today’s date will be added automatically.
  • Sign each letter and enclose a copy of your budget if needed.

Our service is always free. If you have any questions or need advice, call us on 0808 808 4000.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version
You need to include the organisation name.
Name of the organisation you are writing toInclude the name of the person or creditor you are writing to.
You need to include their address.
Their address line 1Make sure you include the full address for the person or organisation. Don't forget the post code.
Their address line 2
Their address line 3
You need to include their postcode.
Their postcodeDon't forget their postcode.
You need to include your address.
Your address line 1Make sure you include your full address.
Your address line 2
Your address line 3
You need to include your postcode.
Your postcodeDon't forget your postcode.

28th November 2023

Date
Dear Sir/Madam
Without prejudice
Account No:
This field is required.
Your account or reference numberYou will find your account or reference number on any paperwork from your creditor.
I am getting advice from National Debtline on dealing with my financial situation and choosing the right debt solution for me.
I am writing about the money which you are claiming on the above account.
I can confirm that I am unable to pay the money which I owe in full.
This field is required.
Include a paragraph explaining your circumstances and details of your financial situation that you want the creditor to take into account.Include a paragraph explaining your circumstances and details of your financial situation that you want the creditor to take into account.
However, I can raise £
This field is required.
Enter the amount which you can afford to pay.
and I want to offer this as full and final settlement of the account. I am making this offer on the clear understanding that, if you accept it, neither you nor any associate company will take any other action to collect or enforce this debt in any way and that I will be released from any liability.
Based on my circumstances, and because these circumstances are very unlikely to improve in the future, I feel a full and final settlement is the best way to resolve the outstanding debt.
I enclose a copy of my budget sheet which gives details of my financial circumstances. I also enclose
This field is required.
<b>put what other evidence is been being provided</b>
.
If you accept this offer, please confirm that you will mark my credit reference agency file to show that the above account has been paid and closed.
I can pay the amount I have offered within
This field is required.
Enter the number of days or weeks within which you will pay.
of receiving your written agreement of this offer.
Please give me details of how I can pay.
I look forward to hearing from you.
(Please note, all further correspondence should be addressed to me. National Debtline are a self-help agency and are not acting as my representative).
Yours faithfully
You need to include your name(s).
Include your full name