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Sample Letter

Hold action while you move your DMP (sole name)

​Use this letter to contact all your creditors to let them know that you are changing to a free debt management plan and there may be a delay in making payments. You can find more information about how to use this letter in our fact sheet Debt management plans (DMPs) - changing your provider.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
  • Today’s date will be added automatically.
  • Sign each letter and enclose a copy of your budget if needed.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version
You need to include the organisation name.
Name of the organisation you are writing toInclude the name of the person or creditor you are writing to.
You need to include their address.
Their address line 1Make sure you include the full address for the person or organisation. Don't forget the post code.
Their address line 2
Their address line 3
You need to include their postcode.
Their postcodeDon't forget their postcode.
You need to include your address.
Your address line 1Make sure you include your full address.
Your address line 2
Your address line 3
You need to include your postcode.
Your postcodeDon't forget your postcode.

23rd November 2020

Dear Sir/Madam
Account No:
This field is required.
Your account or reference numberYou will find your account or reference number on any paperwork from your creditor.
I am writing to inform you that I have changed my debt management plan provider. The new company will be providing the service free of charge. This will enable all of my available income to be distributed to my creditors.
Please be aware that there may be a delay in payments during the transitional period whilst I change my provider and I anticipate this delay may range from two to six weeks. I would advise you that I am sending my first payment to the new provider on
This field is required.
Enter date
and payments will be distributed to my creditors shortly afterwards.
I request that you do not add any charges or additional interest for the late/missed payments to my account. I also request that you do not take any enforcement action. I feel I am making the correct choice and ask for you to treat this request sympathetically.
My new debt management plan provider will be contacting you shortly to confirm payment arrangements.
Yours faithfully
You need to include your name(s).
Include your full name