Sample letter

Continue accepting my offer (joint names)

​Use this letter if your situation has not improved, to ask your creditors to continue accepting your current payment offer. You can find more information about how to use this letter in our fact sheet Review your offers to creditors

Letter in sole names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.
  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.

  • Today’s date will be added automatically.

  • Download your letter to your computer for saving and printing by clicking on ‘Download pdf’ or ‘Download doc’ on the left.

  • Sign each letter and enclose a copy of your budget if needed.

31 October 2020

Dear Sir/Madam

Account No:

We are writing to tell you that we are getting advice from National Debtline on dealing with our financial situation and choosing the right debt solution for us.

We note that the above account is due to be reviewed.

We enclose a budget summary which shows that our overall financial circumstances have not improved since we last contacted you. Therefore, please continue to accept our monthly payments, as already agreed, and also continue to freeze interest and other charges on the account.

If our circumstances improve we will contact you again.

We look forward to hearing from you.

(Please note, all further correspondence should be addressed to us. National Debtline are a self-help agency and are not acting as our representative).

Yours faithfully