Contact us for advice

 

 

Online

Use our interactive online advice service My Money Steps to get personalised help with your debts.

Call us

Freephone: 0808 808 4000
 
Monday to Friday 9am to 8pm
Saturday 9.30am to 1pm
 
24-hour voicemail, please leave a message to request an information pack.
 

Fax: 0121 410 6230

Email us

 
Send us an email using our online form and an adviser will aim to respond within 48 hours.
 

Postal address

 
National Debtline
Tricorn House,
51-53 Hagley Road,
Edgbaston,
Birmingham
B16 8TP
 

Feedback

We'd love to know what you think of our website and the advice we provide online. Feedback helps us to improve our service and make sure people get the help they need from us.

Please fill in our quick survey which you can access here. It should take no more than 5 minutes of your time.

Complaints

If you want to make a complaint about any of National Debtline's services, please see our complaints process.